August 2008 issue
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NOTEBOOK, CALENDAR, HOT PICKSService Tip To top it all off I have always been told that mediocre service, even when combined with the most delicious food, leaves the guest wondering whether to consider a repeat visit. On the other hand, detailed service paired with delicious food has the guest losing sleep over anticipation of the next reservation. The standards for wine service may seem clear, but they can actually vary with each individual guest. Topping off stemware, for example, can be a confusing routine for...
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